泉州市 经验: 学历:大专
-Monitor Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service. 监督客房部人员，以确保向所有客人和内部客户提供及时和礼貌的服务。 --Inspect guestroom and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair. 定期对客房和公共区域进行视察，以确保家具、设施和设备等得到良好的清洁和修缮。 --Establish and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed. 建立并保持良好的人际关系，与人力资源部门一起对团队成员的工作表现进行有效管理。 --Conduct regular department meetings. 定期召开部门会议。 --Identify and ensure highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs. 在合理的成本范围内，确认并保证清洁工作、保养工作、客房物品供应和酒店用品的最高标准。 --Supervise outside contractors to ensure contractual compliance. 对外来承包商进行监督，以确保合同严格执行。 --Implement and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures. 执行并管理客房部关于工作人员及客人健康和安全的规定，如失物招领、钥匙管理、安全和紧急情况以及环境保护的工作程序。